Location: Hybrid/Kings Hill, Kent
Salary/package: £25,948 pro rata
Contract type: 5 Month Fixed Term Contract
Hours: Part time, 22 hours per week

Kent Teach are looking for a proactive individual to join their friendly team, in a role that sits at the heart of supporting schools and education professionals across the county. This is a practical, people‑focused position where good organisation and clear communication genuinely matter.

Who we are

Kent Teach, part of Commercial Services Group (CSG), is dedicated to supporting schools and education professionals across Kent by providing innovative recruitment solutions and resources. We combine creativity, efficiency, and a people first approach to help schools attract and retain the best talent. Join our team and play a key role in shaping impactful marketing campaigns that make a real difference in education.

Why this role matters

The Business Support Administrator will be responsible for providing efficient, customer‑focused administrative support that enables the Kent Teach team to deliver its recruitment services smoothly. It ensures schools receive timely help with advertising, billing and technical queries, while maintaining accurate data and strong communication. By keeping processes organised and responsive, the role directly supports a positive experience for schools, job seekers and internal colleagues.

What you’ll be doing

• Support schools in advertising vacancies and provide basic technical guidance on using the Kent‑Teach website.

• Administer customer package changes and set up new school accounts including collecting required data and notifying billing teams.

• Maintain accurate customer information and record user feedback to support service improvement.

• Use office systems consistently and apply updated processes from training or briefings to improve team efficiency.

• Build effective working relationships with internal HR colleagues and external customers through clear, professional communication.

• Process invoices and track budget commitments including billing for customer packages and ad‑hoc charges.

• Manage and prioritise own workload, handling routine and unexpected tasks flexibly to meet business needs.

• Respond to customer queries via email and phone, resolving routine issues and escalating complex ones appropriately.

• Support the team’s social media activity to help run Kent‑Teach platforms day‑to‑day.

• Create meeting agendas and take minutes for weekly and monthly team meetings.

What we’re looking for

• Proven experience working in an office environment with the ability to handle routine and unexpected tasks professionally.

• Effective interpersonal and communication skills with the ability to build positive working relationships with colleagues, schools and external stakeholders.

• Strong organisational skills and attention to detail, ensuring accuracy across administrative tasks.

• Confident IT user with solid Microsoft Office skills and the ability or willingness to use Content Management Systems.

• Professional, customer‑focused attitude providing clear support and maintaining high service standards.

What you’ll get in return

• Salary of £25,948.96 pro rata.

• 25 days annual leave, plus your birthday off.

• Life assurance cover (4x salary).

• Pension scheme with 4% employer contribution.

• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.

• Volunteer days and access to a comprehensive well being programme.

• Tailored learning and development support with real opportunities to progress.

Why CSG?

Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions.

We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.

CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.